Frequently Asked Questions

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Thanks for trusting us with your intimate apparel needs. From lingerie to loungewear, we keep your style, comfort, and appeal as our top priority. Here are some common questions that we receive from our loves. If your question isn’t answered below, never hesitate to reach out to us at hello@cremeintiamtes.com.

The Brand

Crème de la Intimates (Crème Intimates for short) is an online intimate apparel boutique offering luxurious lingerie, nightgowns, pajama sets, and loungewear for women of faith. 

Many women put in a lot of effort to ensure they are at their best before stepping out of the house for a good day at work. That same effort, however, is hardly put into preparing for a good night’s rest. Because studies show that a healthy bedtime routine for adults (including wearing appealing or comfortable bedtime attire) promotes emotional health, we provide sensual bedroom essentials to encourage better care of one’s sensual and emotional being.  

Read Our Story 

Though Crème Intimates’ owner is a Christian woman and encourages celibacy, there is something for all women, no matter their relationship status. Many feel that lingerie is meant only for men to enjoy. We disagree. Sexiness isn’t just for our husbands to enjoy. It is for ourselves, first. It’s why we believe embracing your sexiness is an essential part of self-care and awareness. 

The objective is to normalize intimacy in Christian marriages and encourage the embracing of one’s sensuality. Society has perverted sex into something God did not create it to be. As a result, many Christians shy away from conversations about sex and intimacy. Many Christian women have even admitted to losing their sense of sexiness over the years because they don’t want to be associated with the “world’s” definition of sex appeal. 

Crème Intimates creates a safe space to address the crucial questions, conversations, and desires about sex, romance, and intimacy that are not always welcomed in a church or ministry setting.

We believe women should not have to rely solely on secular outlets to learn about what God created for us as it pertains to intimacy and sex. The Crème Intimates Bedtime Stories Blog and Podcast feature unfiltered conversations about womanhood, intimacy, and marriage for women of faith. It is a safe space for conversations that are not always welcomed in ministry settings. 

Whether provocative, playful, seductive, or just sensual, we cater to women of all sizes, styles, and personalities. Start with a more conservative piece and watch how it transforms your confidence. Remember, this investment is for YOU! Everyone else benefits from it *wink* 

We hope that by investing in your nighttime apparel, you will begin to embrace your sensual side and become a more confident woman all around. 

Sizing

Online shopping can be scary, especially not knowing your measurements. We have been intentional to only carrying brands that have a true fit. If you are in between sizes, however the information below may be helpful.  

Brand: Crème House items run true to size. If you are in between, we recommend going down a size as this line is known for leaving room for the extra. 

  

Brand: BeWicked – Use the chart below as a guide. If you are in-between sizes, we would recommend trying one size up for the most comfort. 

  

Brand: Coquette – Use the chart below as a guide. Though this brand is known to fit true to size, trying a size up would not be a bad idea if you are in-between sizes.  

   

Finally…plus size lingerie that fits! Our Crème Curves collection features plus size lingerie up to 3xl! Though these items are limited in stock, please don’t be discouraged. We are working on expanding this area. 

Be sure to sign up for our mailing list for further updates. We would like to hear from you. Please tell us your size and the style(s) you would like to see. 

Shipping

In general, give orders about a week. Here is why. We do ask for 1-2 business days for processing after your order has been confirmed. Shipping, then, usually takes 2-3 days with USPS. Please remember, orders are not processed on weekends and holidays.  

  

There are rare occasions where USPS may take longer in delivering your order. Please see below for tracking instructions.   

Tracking numbers are provided via email once orders are fulfilled. You can also opt-in for text updates at checkout.   

Crème ships better nights to the US and Canada.

Returns

Due to the intimate nature of our products, accepting returns is just something we cannot do. If you, for any reason, have an issue with your purchase, contact us immediately at hello@cremeintimates.com. We will try our best to make it right. 

Please, send us an email within 24 hours of your completed order if you would like to change anything or update anything. Orders can be canceled within 24 hours of completion. Please note, we are not able to cancel orders after they have been shipped. 

Before shipping your item, we do a standard quality check to ensure you are always receiving the quality you deserve. We are human, however, and can miss things. In the rare event that you receive a damaged item, alert us immediately with an email, description, and photo of the damage. We will provide a return shipping label and replace (or refund) your item.

We trust USPS to deliver your packages safely. In the rare event, they drop the ball, and damage occurs during the shipping process; please know all shipments for Crème intimates are insured. This means you can reach out to USPS with your tracking code to file a claim. We are happy to help you with this if needed.

Care Instructions

Yes! Honestly, many wash their sets with like colors in a normal wash and don’t experience any issues. However, for best care, our manufacturers recommend that you machine wash your set in warm water with like colors on a delicate cycle. It is not recommended to bleach or tumble dry.  

Please note, we are not responsible for damages that occur after wearing or washing your intimate apparel.

Some items may be a bit wrinkled due to packaging. If using an iron, it always a good idea to iron on low heat. You can also steam with a fabric steamer or put it in the dryer on a wrinkle-free setting for a few minutes. Another trick for sheer pieces is to hang your piece in the bathroom with you while you’re taking a shower allowing the steam to straighten out wrinkles. 

Please note, we are not responsible for damages that occur after wearing or washing your intimate apparel.

Products & Promotions

Oh, yes! Your purchase is a special gift to yourself, and we want you to feel that every time you shop with us. Every order is carefully packaged to include satin rose petals and is delicately wrapped in Crème wrapping paper and tied with a satin ribbon. Be sure to read your gift tags front and back for a discount on your next purchase. 

Note: If there is a time where we are out of our packaging accessories, you will still receive your Crème Intimates without the extra touches. Unless you request otherwise, we will always prioritize receiving your set on time over including packaging accessories.

Most of our collections are limited editions and only available for a certain duration of time. If your desired item is sold out, please notify us at hello@cremeintimates.com to see if restocking or private ordering is an option.  

Consider signing up for our newsletter . Not only will you become one of the first to know about new releases and restocks, but you will also receive exclusive discounts and offers.

If your code isn’t working, please consider the following:  

  1. The promotion may have expired. Please check the promotion date.
  2. Coupon codes cannot be combined with other offers. This includes automatic discounts. 

We just need to make sure it is really you. Check your inbox for an subscription confirmation email. If you don't see this in your inbox, check your junk mail. Once you locate the subscription confirmation email, click confirm and you'll immediately receive the code.

Still don't see it? Contact us at hello@cremeintimates.com.

We would love to hear from you! Please, send feedback to hello@cremeintimates.com  

Gifts

Absolutely! Sensual, intimate, and bedroom apparel makes for an excellent gift for a variety of occasions. There are so many reasons one would appreciate nice lingerie or pajama set from bridal or wedding gifts to anniversaries or birthdays.  

It’s a common thing. After embracing the Crème lifestyle, it is only fitting that you put your friends on to this luxe bedroom lifestyle, as well! If you would like to gift your friend with a set, we recommend a robe or pajamas set to avoid giving the wrong idea, if that is your concern. 

See below for info on our digital gift cards. 

Crème Intimates now offers digital gift cards. After purchasing a gift card, you will receive an email with a digital gift card code that can be used immediately for purchases. If you have any questions about your balance, have lost your gift card code, or need assistance with using it, we are always here to help. Contact us at info@cremeintimates.com

Let’s Work Together

 Yes, sis! Let’s work. Email hello@cremeintimates.com  

Please send all media requests to hello@cremeintimates.com to include us in your media conversations about love, relationships, marriage, and sexy self-care. 

Together, we’ll make bedtime sexy again.